ActionMail is essentially an email on “Steroids”. In the ActionMail module each process step or action item is assigned and received as an ActionMail within Outlook, very similar to an email message.
ActionMail is a collaborative action item where users can create, respond, add files and initiate subsequent action items or new workflows as part of their work. The beauty of ActionMail is that it all works from within MS Outlook so users can enjoy Outlook’s simplicity and ease of use while taking control over their processes, assignments and workflows.
Unlike regular email, ActionMail is a single line item collating all relevant information – correspondence, files, responses, audit trail (and) related workflows and action items and acts as a system of records for all processes, activities and collaborative items.