Icon Resources offers comprehensive implementation services for its solutions to ensure they are implemented effectively and they meet our customers' expectations. Our Consulting team of experts ensures that your implementation, upgrade, and data migration projects are performed with the highest standard of quality, accuracy, and efficiency.

We ensure that the right resources are focused on seamless implementation and upgrade-to-production transition activities. As part of the implementation process, Icon consultants spend quality time understanding your requirements and helping you determine how our business solutions can improve your business. With this approach, specifications, cost and timelines can be effectively managed.

A key benefit of working with Icon's implementation team is the proven project management process that is used along with a staff of skilled consultants to reduce risk and on-time delivery of projects within budget.

Our implementation methodology includes:

• Multi-phase pilot to develop and test all system processes
• Site specific training and data sets
• Best Practices proliferation & sharing
• User driven interaction and support

Training

Icon Resources is dedicated to providing comprehensive training to assist you in maximizing the benefits of our solution. Our training curriculum is designed to address the unique learning needs of the various roles. End users receive product and product functionality training based on their level of interaction with the solution. Business analysts, application Developers, and system administrators receive training focused on their specific roles.