Icon Resources offers comprehensive implementation services for its solutions to ensure they are implemented effectively and meet our customers’ expectations. Our implementation team ensures that your implementation, upgrade and migration projects are performed with the highest standard of quality, accuracy, and efficiency.

We ensure that the right resources are focused on seamless implementation and upgrade-to-production transition activities. As part of the implementation process, Icon consultants spend quality time understanding your requirements and helping you determine how our business solutions can improve your business. With this approach, specifications, costs and timelines can be effectively managed. Also, maximum interaction between our consultants and customers ensures that the work done suits them perfectly.

A key benefit of working with Icon’s implementation team is the proven project management process that is used along with a staff of skilled consultants to reduce risk and to guarantee on-time delivery of projects, while also meeting budget constraints.

Our implementation methodology includes:

• Multi-phase pilot to develop and test all system processes
• Site specific training
• Best Practices proliferation & sharing
• User driven interaction and support