Real Estate
How we help our clients
Capabilities
Our low-code platforms improve how service teams engage with customers and manage operational tasks through
- Digital order creation with real-time measurement tracking
- Capital Asset Management
- Service route planning and automation
Icon has assisted real estate businesses in transforming their customer lifecycle and operational processes by implementing the following
- Pre & post-sales management systems
- Project tracking and budget analysis
- Automated task management with Gantt charts
- Lead-to-handover lifecycle automation
Low-Code Process & Form Creation
We partnered with a major real estate firm to streamline their customer support process using a multilingual IT helpdesk application built on Power Apps. The solution provided automated ticket creation through Microsoft Teams, admin dashboards and Power BI insights—enhancing service response and operational efficiency across locations.
Business Automation Using Salesforce
We empowered a leading real estate client to manage customer relationships and project execution more effectively by automating pre-sales and post-sales processes, enabling Gantt-based project planning and integrating budget vs. actual reporting within Salesforce.