Low-Code RPA
Automating routine, mundane processes with ease
Unlock business agility with low-code RPA and gain business efficiency
Low-Code RPA Consulting and Implementation
As organizations strive to modernize operations and enhance agility, low-code automation emerges as a strategic enabler. Icon’s Low-Code RPA solutions harness the full potential of Microsoft Power Automate—combining the simplicity of drag-and-drop automation with enterprise-grade security, compliance and integration.
Our solutions go beyond basic task automation. We integrate AI, process mining and seamless data connectivity to automate complex business processes—without the need for deep coding expertise. From automating approvals and compliance workflows to transforming employee onboarding and report generation, we deliver intelligent automation that adapts and scales with your business.
Backed by deep expertise in Microsoft technologies, Icon enables faster deployment, reduced IT dependency and measurable ROI—empowering enterprises to achieve more with less!
Service Offerings
Business Process Automation
- Automated ticket routing and IT helpdesk workflows
- Employee onboarding/offboarding automation
- Report download and upload automation
- Market research data aggregation with unattended bots
- Approval workflows with email alerts and reminders
Custom Workflow Applications
Design and deploy business-specific apps to digitize tasks and streamline collaboration across departments. Build scalable, low-code applications that adapt to unique business needs and deliver measurable outcomes by leveraging Microsoft Power Apps
We can help you in the following areas
- Project evaluation workflows
- Incident and service request management
Development of Secure External Interfaces & Portals
Enable seamless interactions between internal systems and external users with Power Pages.
We develop secure, user-friendly interfaces for vendors, customers and partners, ensuring smooth communication and integrated workflows.
Our offerings include
- Vendor/customer portals with real-time status tracking
- Feedback and project submission platforms
Embedded Analytics & Insights
Integrate real-time analytics into business applications using Power BI.
From IT support visibility to market trend dashboards, our embedded reporting solutions help stakeholders make informed, data-driven decisions—right where the action is!
We can help you in the following areas
- Operational dashboards for IT service metrics
- Monthly onboarding/offboarding status reports
- Centralized visibility for workflow performance
- Market intelligence dashboards linked to automated research
How we help our clients
We partner with enterprises to deploy low-code RPA solutions using Microsoft Power Automate and Power Platform. From automating repetitive rule based tasks to building intelligent unattended bots, our solutions help businesses reduce manual tasks, eliminate bottlenecks and improve process visibility—securely and at scale.
Featured Industries
We assist healthcare and pharma companies in reducing dependency on manual co-ordination by automating approvals, documentation workflows and reporting with secure, low-code automation.
We assist in the following areas
- Automating report download, summarization and upload
- Digitized compliance and documentation tracking
- Scheduled report generation and distribution
We empower manufacturing clients with RPA flows that streamline production support processes, enable real-time monitoring and reduce overhead by automating repetitive back-office tasks.
Our RPA solutions support
- Unattended bots for market data aggregation
- Power Automate flows for digital order creation
- Real-time measurement tracking automation
- Automated inventory and quality reporting
For IT and internal operations, we build automation that enhances helpdesk efficiency, simplifies user management and enables centralized control over recurring tasks.
We help in the following ways
- Ticket routing and escalation using automated flows
- Automation of IT helpdesk
- Scheduled report downloads and SharePoint uploads
- Auto-reminders, notifications and approval escalations
Healthcare & Pharma
We helped a global pharmaceutical company streamline employee onboarding and offboarding by automating data collection, approvals and monthly reporting—improving compliance, reducing manual effort and ensuring secure role-based access.
Manufacturing
We enabled a manufacturing unit to automate their digital order creation process and enabled real-time measurement tracking using Power Automate flows, resulting in faster order processing, reduced manual errors and better visibility into lab operations.
IT Services
We supported a multinational organization in transforming their IT helpdesk by automating ticket routing and creating agent dashboards and approval workflows—enhancing response times, administrative oversight and user satisfaction across multiple geographies.
Retail
We developed a Power Automate-based solution for a retail client to automate Excel-based approval processes and centralized data management—eliminating manual tracking, reducing bottlenecks and enabling efficient audit trails.